Frequently Asked
Questions

Yes, one of the hallmarks of luxury shutters is their high level of customisation. They can be tailored to fit any window size or shape, including non-standard and unique designs. Customisation options include a variety of materials, colours, finishes, and operational mechanisms to match the specific décor and functional requirements of a space.

Our shutters are not available to order online. Our shutter specialist will come to your property to ensure correct measurements and layout.

Our fitting is free! With many years of experience, our shutter specialist will fit your shutters.

It would be best if you were home for the fitting to ensure you are happy with your shutters and how they are fitted. If you cannot be there, someone will need to be at your property, and payment will still need to be made at the time of fitting.

When selecting luxury shutters, consider the architectural style of your home, your interior decor, and your functional needs such as light control and privacy. It’s also important to think about the material and finish that will best suit your space and the level of maintenance you’re prepared to undertake.

Luxury shutters enhance home decor by adding a touch of elegance and sophistication. They can serve as a focal point in a room or complement the existing interior design. Their sleek lines and quality finishes can elevate the overall aesthetic of a space, making it look more polished and refined.

Installing luxury shutters can increase a home’s market value and appeal. They are often seen as a desirable feature by potential buyers, thanks to their aesthetic appeal and practical benefits such as energy efficiency and enhanced privacy.

The time of fitting varies depending on how many shutters you have fitted. The time needed to fit your shutters can be discussed at your quotation appointment.

Our company is fully insured.

We cover the whole of Kent.

The installation process for luxury shutters typically involves a professional fitting service. This ensures that the shutters are perfectly aligned and operate smoothly. The process usually includes an initial consultation, precise measurement, custom manufacturing, and expert installation.

Our lead time ranges from 4 weeks to 12 weeks, depending on the range you choose

Luxury shutters are distinguished by their superior quality, craftsmanship, and materials. Unlike standard shutters, luxury shutters often use premium woods or high-end synthetic materials, and they feature exceptional finishes. The design details are more intricate, and they often offer advanced functionality such as improved insulation, noise reduction, and customised control systems.

Luxury shutters are available in a range of materials including high-quality hardwoods like teak, mahogany, and cherry, as well as advanced synthetic materials that mimic the look of wood but offer greater durability and resistance to moisture and temperature changes.

We accept PayPal finance; you can pay in 3 for the deposit and then in 3 again for the remaining balance, meaning the total amount is payable over six months.

We require a 50% deposit on the order of your shutters; the remaining balance is due to the fitter on the day of the fitting.

Luxury shutters often come with extensive warranties or guarantees. These can cover aspects such as the quality of materials, durability, and functionality of the shutters. The specifics of these warranties can vary, but they generally offer greater protection and peace of mind compared to standard shutters.

Our shutters come with a five-year warranty.

Colour fastness, Manufacturing Workmanship and Stainless steel hardware are warranted for five years.
Hardware is warranted for one year.

We hope that you are not unhappy with our workmanship. However, if there are any issues with the product or how they have been fitted, please get in touch with either Maisie or Brett at [email protected]